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I was recently asked to write a chapter in a book that's going to be distributed to entrepreneurs world-wide. My chapter is called: Play Big or Go Home: 7 Steps to...

The Wrong Way To Handle Problems in your Child Care Program

The question I'm answering this week is:

What are some ways to deal with my staff members and all of their...

The word "selling" isn't one that's typically used a lot in the child care industry. The sales process is often referred to as enrollment building or filling spots but the...

I want to work on my child care business - - not in my business.

This is one of the big challenges child care owners face. They ask me: How do I get to the place where...

Have you ever wondered what the best interview questions are?

I know I've been asked that question a lot and I really get a kick out of helping child...

A Director recently told me that when she walks through the doors to get in to work in the morning she doesn't even have the opportunity to take her bag off of her shoulder...

Audio coming soon!

The toughest challenge in my experience for child care professionals to follow through on their commitments and promises is -- the simple fact that they...

There are so many creative ideas for appreciating your staff the possibilities are really limitless. However, there is a limit to the effectiveness of your appreciation...

"It surprised me that these were grown people doing the things I did in high school!"

"My college education didn't prepare me for this challenge."

"After my first few days...

It has the power to help you increase enrollment. It has the power to help you attract great staff. And at the same time it has the power to decrease enrollment and deter...

Mary Kay Ash, the founder of Mary Kay Cosmetics, once stated, "everyone has a sign hanging around his/her neck that says: Make me feel important. If you can remember that...

Discover some great strategies for creating a high-functioning team through the process of setting and achieving goals.

First off, I'd like to state that you should not...